Effective Date: 28 Nov 2024
1. Introduction
Welcome to HF Delivery Partner. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the app.
2. Information We Collect
- Personal Information: When you sign up or use the app, we may collect personal information such as your name, email address, phone number, restaurant details, and payment information.
- Business Information: We collect details about your restaurant, such as name, address, operating hours, menu, and pricing.
- Location Data: We may collect and process location data to facilitate order pickups and ensure smooth delivery operations.
- Usage Data: We may collect information on how you interact with the app, such as order history, preferences, and app settings.
- Device Information: We may collect information about the device you use to access the app, including the device type, operating system, and IP address.
3. How We Use Your Information
- To onboard and verify your restaurant on our platform.
- To facilitate order management and ensure timely delivery.
- To process payments and manage your account.
- To send you notifications and updates about orders or platform changes.
- To comply with legal obligations and enforce our terms of service.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Delivery Partners: To coordinate order pickups and deliveries.
- Service Providers: To process payments, send communications, or provide customer support.
- Legal Authorities: If required by law, to comply with legal processes or to protect our rights and the safety of others.
5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or mobile networks is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of certain data processing activities, such as receiving marketing communications.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the app or by sending you an email. Please review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Henceforth Solutions
Email: info@henceforthsolutions.com
Phone: +91 9354949149