Effective Date: 28 Nov 2024
1. Introduction
Welcome to HF Delivery Driver. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application. Please review this policy carefully. By using the app, you agree to the terms of this policy. If you do not agree, please do not use the app.
2. Information We Collect
- Personal Information: We collect personal information such as your name, email address, phone number, driver’s license information, vehicle details, and payment details during registration and use of the app.
- Location Data: We collect and process location data to provide essential services, such as navigating to pickup and delivery locations and ensuring efficient route planning. Location data is collected even when the app is in the background or in a killed state when you are online or actively delivering.
- Usage Data: We collect information on how you interact with the app, including delivery history, earnings, ratings, and app settings.
- Device Information: We may collect information about the device you use to access the app, including the device type, operating system, IP address, and unique device identifiers.
3. How We Use Your Information
- To facilitate and optimize delivery requests and navigation.
- To process payments and manage your driver account.
- To provide real-time updates to customers on your location and delivery status.
- To send you notifications, updates, and important communication related to your deliveries.
- To improve the app’s functionality and user experience.
- To comply with legal obligations and enforce our terms of service.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Customers: To provide them with accurate delivery information, including your location, vehicle details, and contact information.
- Service Providers: For payment processing, customer support, and other operational needs.
- Legal Authorities: If required by law or to protect our rights, property, and safety, or that of others.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or mobile networks is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of certain data processing activities, such as receiving notifications, except those required for the operation of the app.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy in the app or sending you an email. Please review the policy regularly for updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Henceforth Solutions
Email: info@henceforthsolutions.com
Phone: +91 9354949149